Shipping and Delivery Policy

Shipping and Delivery Policy

At JSPS INDIA, we strive to ensure a smooth and timely delivery process for any items purchased or donated through our website. Please review our Shipping and Delivery Policy for more information.

1. Shipping of Merchandise

We offer shipping for items purchased through our online store, such as merchandise, promotional products, and other goods.

  • Processing Time: All orders are processed within 7 business days from the time the order is placed. Orders are processed Monday to Friday, excluding holidays.
  • Shipping Method: We partner with trusted delivery services to ensure timely shipping. The delivery method used will depend on the shipping address and the weight of your order.
  • Shipping Fees: Shipping fees will be calculated at checkout based on the delivery destination and the size/weight of the items purchased.
  • Delivery Time: Delivery typically takes between 7 and 10 business days, depending on your location. International orders may take longer.
  • Tracking: Once your order has been shipped, we will provide you with a tracking number to follow your package’s journey.

2. International Shipping

Currently, we offer international shipping to select countries. Please note that international shipping may take longer than domestic shipments due to customs processing and delivery times.

3. Shipping Restrictions

  • We do not ship to P.O. Boxes.
  • We are unable to ship to certain locations due to regulatory or logistical reasons. Please check the shipping options available during checkout.

4. Donations of Goods

If you are making a donation of goods, such as clothing, food, or medicine, we will provide you with instructions on how to deliver or ship items to our collection centers. Please reach out to us for specific guidelines.

5. Damaged or Missing Items

If you receive an item that is damaged or missing from your order, please contact us within 7 days of receiving your package. We will assist you with replacements or issuing a refund, depending on the situation.

6. Refund Policy

If you need to return merchandise, please refer to our Refund Policy for instructions on how to initiate the return process.

7. Contact Us

If you have any questions or concerns about shipping and delivery, please contact us at:

JSPS INDIA
Support@jspsindia.org.in
+919235803523
Village + post – Bhitari, District – Ghazipur U.P.
Pin Code:- 233304