Cancellation and Refund Policy

Cancellation and Refund Policy

At JSPS INDIA, we strive to ensure a smooth and transparent process for all our supporters. Please review our Cancellation and Refund Policy for donations, event registrations, and other payments.

1. Donations

As a charitable organization, we generally do not offer refunds on donations. Once a donation is made, it is processed immediately to support our initiatives. Donations are considered final and non-refundable, as they directly contribute to our mission of helping those in need.

2. Event Registrations and Fees

  • Cancellations: If you need to cancel your registration for an event, please notify us as soon as possible. We will make every effort to accommodate your situation.
  • Refunds: We do not typically offer refunds for event registration fees, but in exceptional circumstances, we may review and process a refund request. Please contact us within 7 days of the event to request a review.

3. Merchandise Purchases

If you have purchased merchandise from our website, and the items are defective or damaged, please contact us within 7 days of receiving your order for a replacement or refund. All returns must be in original condition.

4. Exceptions and Special Circumstances

In exceptional cases, where a donation or payment was made in error, we may consider a refund request. Please reach out to us with the details of your transaction, and we will review the situation on a case-by-case basis.

5. How to Request a Refund or Cancellation

To request a cancellation or refund, please contact us via email at [support@jspsindia.org.in] with the following details:

  • Full name and contact information
  • Transaction ID or proof of donation/purchase
  • Date of donation/purchase
  • Reason for request

6. Processing Time

Refund requests, if applicable, will be processed within [X] business days. We will notify you via email once your request has been reviewed and processed.

7. Contact Us

If you have any questions or concerns regarding our Cancellation and Refund Policy, please don’t hesitate to contact us at:

JSPS INDIA
Support@jspsindia.org.in
+919235803523
Village + post – Bhitari, District – Ghazipur U.P.
Pin Code:- 233304